Cookie Policy

AREASORTED
COOKIE POLICY
Version 2.0
Effective Date: 15 August 2026

This Cookie Policy explains how Happy Mamaland Limited (company number 17215430), registered in England and Wales and trading as AreaSorted ("Platform", "we", "us", "our"), uses cookies and similar technologies on our website, app, portals, and related online services.

1. WHAT ARE COOKIES?

Cookies are small text files placed on your device when you visit a website or use an online service. Similar technologies may also be used to store or access information on your device.

2. HOW WE CURRENTLY USE COOKIES

We currently use cookies and similar technologies to:
(a) keep the website and booking flow working properly;
(b) maintain secure login and session state where applicable;
(c) remember limited interface preferences;
(d) support security and fraud prevention; and
(e) where you choose to accept optional cookies, understand how visitors use our website and load Crisp support chat.

We do not currently enable advertising or marketing cookies through our main cookie banner.

3. COOKIE CATEGORIES WE CURRENTLY USE

3.1 Strictly Necessary Cookies
These cookies are required for the operation, security, and core functionality of our website or platform. For example, they may:
(a) keep you logged in;
(b) maintain session integrity during the booking process;
(c) support security checks, fraud prevention, and rate limiting; and
(d) remember essential technical state needed for core website features.

Because these cookies are necessary for the service you request, they may be used without consent where the law allows.

3.2 Analytics / Performance Cookies
If you choose "Accept optional cookies" in our cookie banner, we may load analytics technologies to understand how visitors use the website, such as which pages are viewed, how users move through the booking flow, and where improvements may be needed.

If you choose "Reject optional cookies" or "Only necessary", analytics and Crisp technologies are not loaded.

3.3 Crisp Support Chat
Crisp is a customer-support chat service that may access or store device information and process your IP address, pages visited, chat content, identifiers, and technical data. Crisp does not load until you actively choose "Accept optional cookies". Do not include unnecessary sensitive information in chat messages. Crisp may process data outside the UK subject to appropriate transfer safeguards.

3.4 Functional Preferences
We may store limited preference information connected with website behaviour or interface settings where needed for the user experience. Where a preference is strictly necessary for a feature you request, it may operate without separate consent.

4. COOKIE CONSENT

4.1 When you first visit our website, we show a cookie banner asking you to choose between:
(a) "Reject optional cookies";
(b) "Only necessary"; or
(c) "Accept optional cookies".

4.2 Strictly necessary cookies remain active regardless of your choice because they are required for login, security, booking, and essential site operation.

4.3 Analytics and Crisp support chat are only loaded if you actively choose "Accept optional cookies".

4.4 Both "Reject optional cookies" and "Only necessary" keep analytics and Crisp support chat turned off.

4.5 After making a choice, you can reopen the cookie settings control shown on the site and change your preference at any time.

5. HOW WE STORE YOUR CHOICE

We store your cookie preference so we can remember it on future visits. This record may be stored using browser storage and/or a cookie for up to 12 months unless you clear it earlier through your browser or change your setting on the site.

6. THIRD-PARTY SERVICES

Where optional cookies are accepted, third-party analytics providers and Crisp may place or read cookies or receive usage and technical data in accordance with their own service design.

We also use third-party technical services for payments, file handling, security challenges, maps, fonts, and infrastructure support. Not all of these services place non-essential cookies through the banner flow, but they may still process technical connection data when their features are used.

7. MANAGING COOKIES

You can usually control or delete cookies through your browser settings. Please note that disabling strictly necessary cookies may affect the operation, security, login state, or functionality of our website and booking process.

You can also change your analytics preference using the cookie settings control available on the site.

8. COOKIE LIST

Our website currently uses, or may use, one or more of the following categories:

(a) Strictly Necessary
Purpose: login, session integrity, booking flow, security, fraud prevention, essential technical operation
Typical duration: session / short-term / up to 12 months where needed for preference retention

(b) Analytics / Performance
Purpose: measuring site usage and improving booking journeys and website performance
Typical duration: as configured by the analytics provider, only after consent

(c) Support Chat (Crisp)
Purpose: providing optional live support and maintaining a chat conversation
Typical duration: according to Crisp configuration and only after consent

(d) Limited Functional Preferences
Purpose: remembering selected site behaviour or interface preferences
Typical duration: session / medium-term, depending on the feature

We may update this list from time to time as our website and tools change.

9. DO NOT TRACK

Our website may not respond to all browser-based "Do Not Track" signals. Where legally required, the cookie choices you make through our on-site consent mechanism will apply instead.

10. CHANGES TO THIS POLICY

We may update this Cookie Policy from time to time. The latest version will be published on our website.

11. CONTACT

If you have questions about our use of cookies or similar technologies, please contact:

Happy Mamaland Limited trading as AreaSorted
Company number: 17215430
Registered office: 8 Camden Row, Cuckoo Hill, Pinner, England, HA5 2AH
Email: [email protected]
Website: https://areasorted.com